Privacy Policy

PIGEON AUSTRALIA respects your right to privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use and manages your personal information.

1. Your personal information is important to PIGEON AUSTRALIA
We respect the importance of your privacy and that you have a right to make your own choices about how your personal information is collected and used. PIGEON AUSTRALIA acknowledges that when you provide your personal information, you do so trusting us and unless you directly give us consent to do otherwise, PIGEON AUSTRALIA will only collect and use your personal information in accordance with this Privacy Policy.

2. Collecting information about you
Except as stated in this Privacy Policy, PIGEON AUSTRALIA will not collect or use your personal information without your consent. We collect your personal information when you:
– provide PIGEON AUSTRALIA with your personal information and contact details;
– order or purchase our products and/or services;
– enter your personal information on the PIGEON AUSTRALIA website;
– participate in a PIGEON AUSTRALIA competition;
– interact with PIGEON AUSTRALIA through social media (including Facebook and Twitter);
– register on the PIGEON AUSTRALIA website, we may collect information on how you use our website; and
– if you contact PIGEON AUSTRALIA, we may also keep a record of that contact.
PIGEON AUSTRALIA will only collect additional personal information with your consent.

3. PIGEON AUSTRALIA use of cookies
Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes. Most web browsers are set to accept cookies. PIGEON AUSTRALIA uses cookies to make your use of our website and services as convenient as possible, such as by customising your web browser’s access so that you can instantly see upcoming events and product details when you visit the PIGEON AUSTRALIA website. Cookies also enable PIGEON AUSTRALIA to offer products and services for purchase on line.
PIGEON AUSTRALIA uses advertising programs that use cookies to improve your online experience, including the display of more relevant ads on external websites. Anyone may opt out of these programs at any time by clicking here. If you do not wish to receive any cookies you may set your browser to refuse cookies.

4. Using and disclosing your personal information.
PIGEON AUSTRALIA ‘s purpose in collecting your personal information is to provide you with:
a) information that interests you;
b) information about events; and
c) special offers that are relevant to your interests.
PIGEON AUSTRALIA will not use or disclose any of your personal information without your consent, unless:
– required by law;
– PIGEON AUSTRALIA believes it necessary to fulfil the above purposes or otherwise to provide you with services or products which you have requested; or
– to protect the rights, property or personal safety of, any member of the public or of PIGEON AUSTRALIA.
In seeking to give you the most worthwhile experience in using the PIGEON AUSTRALIA website, your personal information may be used to send you advertisements about products and services that PIGEON AUSTRALIA thinks you are likely to be interested in. PIGEON AUSTRALIA does not disclose your personal information to advertisers. Instead, advertisers may provide PIGEON AUSTRALIA with advertisements and inform PIGEON AUSTRALIA of the kind of audience they wish to reach. PIGEON AUSTRALIA then takes the advertisement and displays it to users who are most likely to have an interest in the product or service.
PIGEON AUSTRALIA will not otherwise disclose your personal information to other companies or third parties without your explicit consent.

5. When PIGEON AUSTRALIA will contact you
PIGEON AUSTRALIA will not send you any emails without first asking you whether you wish to have promotional information sent to you. If you agree, PIGEON AUSTRALIA may contact you at the email or other address that you provided PIGEON AUSTRALIA in order to provide you with:
– updated information about the PIGEON AUSTRALIA website;
– other information about our products and services which may interest you; and
– other information about upcoming events which may interest you.
If you are receiving promotional information about PIGEON AUSTRALIA and do not wish to receive this information any longer, you may remove your name from our list either by contacting us via the PIGEON AUSTRALIA website or by sending an email to and asking to be removed from PIGEON AUSTRALIA ‘s mailing list. Please allow 14 days for this request to be processed.

6. You can access the information PIGEON AUSTRALIA keeps about you
If at any time you want to know exactly what personal information PIGEON AUSTRALIA holds about you, contact PIGEON AUSTRALIA at The file of your personal information retained by PIGEON AUSTRALIA will be made available to you within 14 days.

7. Changing and updating the information PIGEON AUSTRALIA has about you
If at any time you wish to change your personal information that is inaccurate or out of date, contact PIGEON AUSTRALIA at and PIGEON AUSTRALIA will amend your personal information accordingly.

8. Deleting the information PIGEON AUSTRALIA has about you or stopping any further advertising material
If you wish to have your personal information deleted, please let PIGEON AUSTRALIA know by sending an email to and PIGEON AUSTRALIA will take all reasonable steps to delete such information unless it must be kept for legal reasons. If you do not wish to receive further advertising, marketing or promotional information from PIGEON AUSTRALIA, please send an e-mail to or by clicking “No” or “Unsubscribe” where you are given the option of receiving future advertising, marketing or promotional emails PIGEON AUSTRALIA sends to you.

9. Competitions
From time to time, PIGEON AUSTRALIA conducts competitions on the PIGEON AUSTRALIA website and through Facebook or Twitter. When PIGEON AUSTRALIA runs these competitions, you will be provided with the choice of being added to a mailing list to receive further contact from PIGEON AUSTRALIA. Unless you choose to receive further communications from PIGEON AUSTRALIA, the information which we collect from your entry in the competition is not used for any purposes other than for the competition.

10. Storage and security of your personal information
PIGEON AUSTRALIA will do everything reasonable to keep secure the personal information which PIGEON AUSTRALIA holds about you and to keep your personal information accurate and up to date. Access to this information is restricted to PIGEON AUSTRALIA employees who have specific authorisation. PIGEON AUSTRALIA also continually endeavours to improve security safeguards. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure, so PIGEON AUSTRALIA cannot absolutely promise that the information you provide to PIGEON AUSTRALIA will always be totally secure. PIGEON AUSTRALIA will not be held responsible for events arising from unauthorised access to your personal information.

11. PIGEON AUSTRALIA and links to other websites
PIGEON AUSTRALIA provides links to websites outside of PIGEON AUSTRALIA’s website. These linked websites are not under PIGEON AUSTRALIA’s control and PIGEON AUSTRALIA is not responsible for the conduct of companies linked to PIGEON AUSTRALIA’s website. Before disclosing your personal information on any other website, PIGEON AUSTRALIA advises you to examine the terms and conditions of those websites.

12. What to do if you have a problem or question
If PIGEON AUSTRALIA becomes aware of any ongoing concerns or problems with the PIGEON AUSTRALIA website, PIGEON AUSTRALIA will work to address these concerns promptly.
If you have any further queries relating to this Privacy Policy, or you have a problem or complaint, please contact PIGEON AUSTRALIA by calling 02 9316 9810 or writing to Customer Service, Pigeon C/- Havenhall Pty Ltd, PO Box 227, Botany, NSW 2019 or by email at

Future changes
PIGEON AUSTRALIA is committed to being one of Australia’s premier sales and marketing companies. This means that PIGEON AUSTRALIA’s business will continue to evolve and improve as new products, services and features are introduced. Accordingly, PIGEON AUSTRALIA will review and update its policies as required. PIGEON AUSTRALIA reserves the right to change its Privacy Policy at any time and notify you by posting an updated version of the policy on the PIGEON AUSTRALIA website.
The amended Privacy Policy will apply whether or not PIGEON AUSTRALIA has provided you specific notice of any changes or updates